It’s the question of the year, and everyone’s asking — when should we order for the holidays? With all of the news coming out about global supply chain constraints, shipping container backlogs, labor shortages, and shipping courier delays, it's been at the forefront of our minds, and it sounds like yours, too… based on the number of DMs and emails we’re getting. 😉 Not to worry, though, we're here to answer your most burning questions. Give us a second to grab our cup of hot cocoa and settle in with a cozy blanket… ok, we’re ready, let’s talk about holiday shopping!
When should I order for the holidays?
In short, as early as possible. We know that many shoppers like to wait until Black Friday (reminder that we don’t do any big sales!) or early December to get in the holiday spirit, but based on what we’ve seen so far with shipping delays and supply chain constraints, if you want to guarantee that you’ll have a Nugget for the holidays, we recommend ordering as early as you can.
We don’t have a specific cut-off date to share because of the constantly shifting calculation of supply, demand and production capacity, but we’ll do our best to provide any updates when they’re available. You can always check our website to see what our current shipping estimates are, and use that to gauge approximately how much time you have to get your order in — just keep in mind that the estimate we share indicates when your Nugget will leave our warehouse, but you’ll need to buffer some extra time for shipping to your home! So again… the earlier, the better!
Could I order later and still get it by the holidays?
Maybe! Maybe not. Unfortunately, there isn’t a specific cut-off date for ordering, so waiting too long means that you might run the risk of not receiving your Nugget by the holidays. Again, this is why we recommend keeping an eye on our website and our current shipping estimates, so you can decide when to place your order. And please don’t forget to factor in extra time for shipping as well — we’ve seen everything from unexpected ice storms to wildfires to hurricanes to labor shortages impact transit times.
Are you going to be releasing any new colors before the holidays?
Like the endlessly imaginative Nuggeteers in our lives, we’re always tinkering and working on new ideas here at Nugget HQ, so it’s always possible that something new is around the corner.
You may also be waiting on a currently-sold-out color that’s coming back in stock soon, but if it’s most important to guarantee that you have a Nugget this holiday season, we recommend getting your order in early — you can always add on an extra Cover Set or Pillow Pack for after the holidays!
If I order it now, can I leave it in its box until December?
No. We may not know what curveball the supply chain is going to throw at us next, but we do know, with absolute certainty, that you cannot leave a Nugget in its box for extended periods of time!
We realize that this might be less preferred, but because Nuggets have to be compressed before shipping, leaving a Nugget in its box for longer than 15 days after delivery can cause structural damage to the foam, and also voids our one-year product warranty.
So, I’m supposed to open the Nugget when it arrives… where do I store it so it remains a surprise?
Thinking ahead, Nuggeteer — we see you! Fortunately, as many of our customers like to shop early for the holidays, we’re well-versed in how to make this work, and we promise that it isn’t that hard. We recommend storing the Nugget under a bed, in a closet, or at a friend or family member's house until the big day. For reference, Nuggets fold into a 33" x 33" square for storage, and we share more dimensions here on our website as well.
What if storing a Nugget isn’t an option?
We understand! If you’re buying the Nugget as a gift and you aren’t able to open it when it arrives and store it until the holidays, we also offer gift cards if you’d like to go that route. Our gift cards never expire and can be used to purchase a Nugget whenever you or your recipient are ready for it!
Still have questions? Members of our Customer Experience Team are answering questions on Instagram today, October 19th, so pop over to our Instagram to learn more.