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Holiday ordering 101

Here’s everything to know about sleighing their holiday wishlist — AKA ordering, shipping, and gifting a Nugget® or Chunk®.

Rockin’ around... ordering!

All Chunk, Nugget, and Big Orange Box Set orders ship from our factory within two business days. Even so, we always recommend ordering as early as possible to avoid any last-minute holiday stress!

A friendly reminder: We don’t offer expedited shipping, but you can opt to delay your shipping until December! Just select that option in cart.

Order now. Open later!

The Nugget is compressed for delivery, but you can leave yours in its box for up to eight weeks. To ensure a photo-worthy reveal, we recommend unboxing a few days before gifting to allow the Nugget time to fluff back to shape. Chunk ships uncompressed and can be unboxed any time. 

Note: We accept returns for most unopened U.S. orders within 30 days of delivery. Exceptions include but are not limited to collaboration products.

That's a wrap!

What should you do with it until the big day? We’ve got tons of fun ideas for how to hide play furniture from curious young Nuggeteers — as well as creative ways to “wrap” your Nugget or Chunk.

Ho-ho-holiday Nuggets to know

Estimate your delivery

You can get an estimated delivery window by entering your zip code in the tool right below the “Add to Cart” button on the Shop page.

A color for everyone

We offer 20+ Nugget® colors and 12+ Chunk® colors — across three versatile, cozy, machine-washable fabrics. Our products are assembled in North Carolina and ship within two days!

Unmatched quality

Every Nugget® comes with a two-year manufacturer’s warranty, and all Chunks come with a one-year manufacturer’s warranty. Our unparalleled Customer Experience team is ready to help answer any questions you may have.

A gift so good, even the experts can’t stop raving.