Return policy

Most unopened and unused Nugget® products are eligible for return within 30 days of delivery. For the Nugget, Chunk®, and Smore™, this means that the product must still be wrapped in the plastic packaging in the box to be eligible for return. Cover Sets and Liner Sets must remain in the original clear plastic interior liner with the adhesive seal still intact (as applicable), and must be returned in the original orange packaging. Refunds will be processed minus a $15-$25 return charge ($15 per Liner/Cover Sets, and $25 per Nugget, Chunk, and Smore).

To initiate a return, please attach a picture of your unopened product, fill out the details requested in this form, and we’ll create a prepaid shipping label. Once our team processes your return, we'll issue a full refund, minus the return charge, within 2-3 business days.

Please note that returns do not apply to the following: Canada orders, items with personalization, products that have been opened and used, Gift Card purchases, digital downloads, Fabric Swatches, and Final Sale items.