Ordering

We know!! We love them all. We don’t think it’s possible to make a bad decision, but if you’re having trouble deciding on a color and/or fabric, check out our Fabric Swatches.

We do our best to keep colors in our microsuede, double-brushed microsuede, and corduroy fabrics well-stocked. If a color needs to be retired in order to make room in our lineup for new releases, we'll communicate that it's on its way to retirement in advance. Make sure you're following us on Instagram, and sign up for our newsletter to stay in the know about color retirements and releases! 

Collaborations are one-time runs that won’t be printed again — once they sell out, they're gone.

Yes! Nugget® products arrive fully dressed (in a Cover Set in the color of your choice), but we know our customers sometimes like to switch out their colors with different Cover Sets. Having an extra set on hand is super helpful for laundry day, too. You can buy extra covers for the Nugget here or covers for Chunk® here!

We're not able to adjust colors and/or quantities once an order has been placed. If you’d like to edit the color of your order, and it hasn’t shipped yet, you can cancel through your Account and place a new order for the correct color. 

Alternatively, all colors are also available as Cover Sets, so you can always grab any future colors as a separate Cover Set.

No, we don't sell individual pieces. We're currently focused on optimizing our systems (manufacturing and shipping) for getting full products out the door, but we're always working on new things at Nugget® HQ!

We charge state and local tax based on all local laws and jurisdictions. The total tax rate is the exact same as you would pay in a local store (in the same tax jurisdiction as the order’s delivery address).

If you’re ordering for a tax-exempt organization, please contact our team via email at hq@nuggetcomfort.com for assistance before placing your order. We’ll need a copy of your official sales tax exemption certificate and a completed Streamlined Sales Tax form (for applicable states).

As long as you received an order number and a confirmation email, your order was successful, and you don't have to worry about updating the billing address. Because we don't store payment information, we're not able to make edits to your billing address.

To cancel single-item orders, please log into your account and click into the specific order you'd like to cancel. As long as your order hasn't shipped, a "Cancel Order" button will be available in the upper left side of the screen.

For orders containing more than one item, please submit a cancellation request on the contact form within one hour of placing your order, and our customer team will get back to you ASAP. 

Note: While we’ll always do our best to assist, orders for accessory items shipped via partner companies may not be able to be cancelled once placed.

We do our best to keep our price point consistent year-round because it allows us to pay our production staff a living wage, maintain our commitment to high-quality materials, and treat our customers fairly, past and present, no matter what time of year they purchase.

If we do offer special pricing, we keep it narrow in scope and make it equally available to all customers to ensure that our pricing is still aligned with our company goals and values.