We're sorry to hear that Bamboo isn't quite what you were expecting, Olivia! I see that our Customer Team shared our return policy via chat, but again, we're happy to assist with returns for unopened products within 30 days of delivery. If you'd like to initiate a return, you can submit a request directly through the return portal (https://nuggetcomfort.com/apps/aftership-returns-center).
As a friendly reminder, we also offer swatches so that you can see how our colors appear in real life before placing an order. We hope this info helps. If you have any additional questions, don't hesitate to send us a note at hq@nuggetcomfort.com. 🧡